‘Working with the police wasn’t something I imagined I’d do’

Author: | 7 Jan 2026

Gaining a degree is a mighty achievement. Taking that next step into graduate work is another. Our scholar Alicia has just completed a month-long, paid placement with the West Midlands Police and Crime Commissioner’s Office, organised through our Employability project. Here she reflects on what that experience has given her above and beyond her expectations.

During my placement, I worked on a project to make more trauma-informed the rooms in police stations where witnesses and victims are interviewed. The focus was on creating safer, more supportive spaces where victims of serious crimes would feel more at ease and willing to discuss often distressing and overwhelming matters with police officers. There were various aspects of the spaces urgently in need of an overhaul: to name a few, the colour scheme; the furnishings; the lighting; the temperature control; and the signage. Changing these items, I believed, would really get the spaces where they needed to be fit for purpose.

‘It helped me rebuild trust, both in myself and in the systems around me’

Working with the police had never been something I imagined myself doing, so the prospect felt daunting. I was unaware of what to expect, or how challenging it would be. I worried that I wouldn’t feel part of the team. And I hadn’t ever thought I would be given such an opportunity, particularly given my past experiences and the reality of having a criminal record.

Disclosure had always felt like a barrier, something I approached with fear and hesitation. However, this placement completely shifted my perspective. Over time, it helped me rebuild trust, both in myself and in the systems around me. It showed me that meaningful relationships between the police and people with lived experience of the criminal justice system can be restored, that reform, trust and opportunity can genuinely coexist. I gained confidence in disclosing my background and no longer seeing it as something that defines or limits me.

‘I was going outside my comfort zone’

Throughout the placement, the support I received was invaluable. Colleagues from varying departments consistently provided ongoing encouragement and guidance, helping me navigate both professional and personal challenges along the way. These included delving into subjects that were completely unknown to me, such as when researching colour theory. It was a steep learning curve.

Colour theory, I now know, is the study of how different colours influence human emotions, perceptions, and behaviour. It is based on the psychological responses colours can evoke, such as calm, energy, trust, or comfort, and how these responses can be intentionally used to shape mood, communicate meaning, and promote positive emotional experiences.

Another challenge was having to arrange meetings where I was discussing issues involved in my research with outside foundations and experts. The oral presentation exams I had done as part of my law course at university did give me some confidence in such situations, but again I was going outside my comfort zone.

One of my proudest moments came when I presented my research findings to the senior leadership, including the Chief Executive and the Crime Commissioner himself. That was something I never thought I would be given the opportunity to do – to have my findings genuinely valued by them and the rest of the commissioner’s team

‘I am definitely going to be more inclined to put forward my ideas’

As an intern I learnt about being part of a working environment, being part of a team, and a variety of research techniques. I have gained a lot of confidence as a result in my own ideas and abilities. The feedback I received solidified for me that I do not need to question myself as much as I did before. Moving forward I am definitely going to be more inclined to put forward my ideas.

Now I am looking forward to hearing what changes are put in place as a result of my work. I’d love to see that the spaces I worked on have been improved, and that the people using those spaces are feeling the benefit of something I played a part in creating. It would make me immensely proud.

The experience has also had tangible impacts on my future. Since completing my time with the West Midlands Police and Crime Commissioner’s Office, I have secured three job interviews, with my placement there playing a key role in strengthening my CV. It has built my confidence, developed my skills. That is what is possible when trust and opportunity are extended.

Roxanne Foster, our Employability Manager, who helped set up the placement, adds: ‘Alicia’s experience goes to the heart of what employability means to me. It’s not just about CVs, interviews, or job outcomes, important as those things are, but about creating opportunities that genuinely shift how people see themselves and what they believe is possible. When the opportunity arose to work on a research placement with Simon Foster, the West Midlands Police and Crime Commissioner and his team, our intention was always twofold, to contribute to important work around trauma-aware practice, and to create a space where lived experience was not just acknowledged but valued. What made this placement particularly powerful was the focus on trust, offering a supported environment where honest conversations could take place and where growth, learning and confidence were actively encouraged. We extend our sincere thanks to Simon and his colleagues Lucy Naylor and Andrea Gabbitas.’

Facial Recognition Unmasked

Author: | 10 Nov 2020

Face coverings are a fact of life in the pandemic. It is mandatory to wear them in shops, schools and on university campuses. Slowly they’re becoming part of prison life too.

Recently masks have sparked a fresh debate about police surveillance.

Elliot Tyler, a Longford scholar who is a cyber security and forensics student at Portsmouth University has been delving into the controversial policing technology…

For a long time, I have been wary of facial recognition technology – software capable of matching a human face, either from from a digital image or a video frame, against a database of ‘wanted’ faces – used without people’s consent. I moved away from my London birthplace three years ago but returned to the city every so often to meet and have a drink with school friends. It always concerned me that my evening could be brought to a halt at any point by police officers scanning my face and determining I was somebody ‘wanted’, which I most certainly was not, having paid any debt to society that I’d previously owed.

Despite being very familiar with the ways of the police through my work as a police cadet, I did not trust them to exercise their duties impartially, responsibly and fairly. Little did I know that before long a global pandemic would see people hiding their faces, potentially disrupting the captured images.

Broken Images 

In the summer, a document leaked to an American publication outlined the worries of US agencies that face masks, now commonplace due to the COVID-19 pandemic, could ‘break’ facial recognition. The document, released as part of what became known as the ‘BlueLeaks’ hack, emphasised the possibility of ‘violent adversaries’ using protective masks to evade biometric identification algorithms – in other words, donning a mask to cheat identification.

Now that coronavirus has changed the world, and face coverings routinely cover the mouth and nose – key distinguishing features for anyone – the debate has taken on a new dimension. Commentators from both sides of the debate have raised concerns about how the wearing of masks could affect the accuracy of the technology.

To this day, it remains unclear, due to the regular emergence of new, conflicting survey results, whether the general public supports this new policing initiative. Opponents of the technology suggest there is a risk to citizens’ privacy. In a free world, individuals are supposedly allowed a choice when it comes to matters of consent.  However sceptics observe that permission can be simply non-existent when it comes to facial recognition. And anyway, importantly, those accused of crimes still have rights. Supporters claim if you go about your daily life in a law-abiding way, you have nothing to fear and everything to gain from effective identification to keep our streets safer.

What the experts say

I took it upon myself to consult three facial recognition experts with different perspectives on this hotly debated policing technique. First up, Chief Superintendent Paul Griffiths, the President of the Superintendents’ Association.

The public needs to be kept safe,’ Griffiths said to me firmly. ‘And that is achieved using CCTV, ANPR (number plate recognition), speed cameras, and other surveillance technologies.’

Our conversation continued with me citing US academics, who claim that effective facial recognition technology can prevent false arrests by quickly and accurately identifying faces.

It certainly isn’t the only method we rely on.’ He was keen not to be too gung-ho. ‘Data involves responsibility,’ I was told. ‘We need to be satisfied that the use of any data can support the police in their goals.’

The list of benefits from effective use of facial recognition, according to Griffiths, are early detection of ‘wanted’ individuals, allowing the efficient scrambling of police resources so officers can secure themselves and the public, possibly saving lives. Police officers can, therefore, spend their time maintaining order on the streets instead of searching aimlessly for suspects. It was explained to me that developments in technology should be embraced by police forces, but only where its use is necessary and proportionate. Police will operate with scrutiny, accountability and oversight when using personal data, Griffiths emphasised.

Lord Blair, Longford Lecture 2019

As a brief side note, in November 2019, at the annual Longford Lecture, I paid close attention to a delivery by Lord Ian Blair, former Commissioner of the Metropolitan Police from 2005 to 2008. Lord Blair explored the topic of ‘Where Next for Policing and Criminal Justice’. Concerned about a ‘tattered’ justice system, he promoted the wider roll-out of body worn cameras for future effective and consensual policing. Yet, surprisingly, he neglected to mention the ever-emerging matter of authorities’ use of facial recognition technology. The omission still intrigues me – but that’s one for another time.

Back to my second expert in this fraught field. Richard Lewis, recently retired Deputy Chief Constable of South Wales Police held a similar view to Griffiths. ‘Facial recognition can be a powerful technology for crime detection and prevention,’ he told me, adding, ‘when used appropriately.’

South Wales Police were this summer subject to legal action, brought by a father of two, Ed Bridges, who objected to his image being captured on a lunch break in Cardiff City Centre and again at a peaceful protest. With the support of the campaign group Liberty, the Court of Appeal found that the specific uses of facial recognition were unlawful.

But the Court also found its use was a ‘proportionate’ interference with human rights, as the benefits outweighed the impact on Bridges.

After the ruling, South Wales Police, who have used this type of identification method at big sporting fixtures, concerts, and other large events since 2017, said they could work with the ruling. A ‘factsheet’ produced by South Wales Police, which was sent to me before the Court decision, shows that in 2019, facial recognition technology resulted in twenty-two arrests and disposals at Welsh music and sporting events. It also rebuts common concerns about gender or racial bias within the technology. Typically, black men are thought to be disproportionately picked out.

The future of the surveillance business

Whatever the effect of face masks on the camera technology, I expect civil liberty campaigners will continue to voice their concerns about the premise of this policing technology. London’s Metropolitan Police is said to be the largest police force outside of China to use facial recognition, dubbed an ‘authoritarian mass surveillance tool’ by Big Brother Watch. Their spokesperson told me that public spaces are being turned into biometric surveillance zones, without any clear legal basis or authority, and contrary to the police rationale. They emphasised concerns about biased targeting of people of a certain ethnicity or demographic.

Be under no illusion, surveillance is big business. At the start of the year it was estimated that by 2024, the global facial recognition market would generate £5.5 billion of revenue. Of course, in the new post-COVID world, that may no longer be the case.

So where does this contentious technology head in the policing of tomorrow? In England and Wales, the police’s technology is still in a developmental stage, with three universities currently working with the Home Office to improve recognition accuracy.

This is by no means the end of the debate; in fact, I would say it’s merely the beginning.